Medical Concierge for International Patients · Shanghai

Your Trusted Partner
for Healthcare
in China

We stand beside every patient. SinoHealth bridges language, culture, and healthcare systems to connect international visitors with China's finest hospitals — with compassionate, professional support from your first call through to full recovery.

5+
Partner Hospitals
15+
Specialties
50+
Insurers Accepted
24/7
Patient Support
Featured Hospital
复旦大学附属中山医院
Zhongshan Hospital, Fudan
Shanghai · Grade AAA · Est. 1937
Next Available
Within 7 days
Priority Access
Consultation from
~USD 83 / visit
Oncology· Cardiology· Neurology· Orthopaedics· General Surgery· Sports Medicine· Traditional Chinese Medicine· Gastroenterology· Fertility & IVF· Dermatology· Ophthalmology· Endocrinology· Oncology· Cardiology· Neurology· Orthopaedics· General Surgery· Sports Medicine· Traditional Chinese Medicine· Gastroenterology· Fertility & IVF· Dermatology· Ophthalmology· Endocrinology·
🏥
5 Partner Hospitals
Grade AAA & JCI-Accredited
🌍
50+ Insurers Accepted
Allianz, Bupa, Cigna, AXA & 46 more
💬
Bilingual Advisors
EN · FR · DE · Mandarin
✈️
End-to-End Logistics
Visa · Transfers · Hotel · Accompaniment

Standing beside
every patient

SinoHealth is an international medical concierge based in Shanghai. We bridge cultural, language, and healthcare barriers so that patients from Europe and North America can access China's world-class hospitals with confidence and ease.

Our mission: to reduce waiting times, simplify treatment coordination, and deliver hands-on support at every step — from first inquiry to post-treatment recovery back home.

🌐
Language & Cultural Bridge
Our case managers operate in English, French, German, and Mandarin — so nothing is ever lost in translation
Priority Access
We bypass general registration queues and book you directly with senior specialists at China's top hospitals
🛡️
Insurance & Payment
We handle direct insurance billing with 50+ global insurers, or provide transparent self-pay pricing with multi-currency payment options
"We don't just translate words —
we translate care."
60–80%
Cost saving vs. West
<7 days
Average wait time
98%
Patient satisfaction
24/7
Support available

Full-spectrum concierge
from inquiry to recovery

01
Medical Consultation & Hospital Matching

Our bilingual case managers review your medical records, identify the most suitable specialist, and secure priority appointments — well before you board a flight.

  • Second opinion coordination
  • Medical record translation
  • Specialist matching
  • Advance cost estimation
02
In-Hospital Accompaniment

Our trained accompaniment advisors (陪诊师) attend every consultation, test, and procedure — providing real-time interpretation and coordinating directly with nursing and clinical staff.

  • Bedside interpretation
  • Nursing communication
  • Pharmacy guidance
  • Discharge planning
03
Travel & Logistics

From medical visa letters and airport transfers to hotels near your hospital — we handle every logistical detail so you can focus entirely on your health.

  • Medical visa letter
  • Airport pickup & transfer
  • Hotel near the hospital
  • SIM card & local orientation
04
Insurance & Billing

We manage direct billing with 50+ global insurers and provide self-pay patients with clear, itemised cost estimates before travel. No surprises.

  • Direct insurance billing
  • Reimbursement paperwork
  • Transparent fee estimates
  • Multi-currency payments
05
Post-Treatment Follow-up

After you return home, we act as the communication bridge between your Chinese specialists and your local physicians — coordinating remote follow-ups and translating all reports.

  • Remote consultation booking
  • Report translation & summary
  • Prescription coordination
  • Long-term case management
06
Health Check Packages

Comprehensive executive health screenings at China's leading hospitals — MRI, cardiac panels, cancer markers, and more — at a fraction of Western clinic prices.

  • Executive health screening
  • Cancer marker panels
  • Cardiac & metabolic tests
  • English report summary

Grade AAA hospitals,
internationally recognised

Shanghai · Grade AAA
Est. 1937 · 4,000+ Beds
复旦大学附属中山医院
Zhongshan Hospital, Fudan University

Ranked top-3 nationally across clinical disciplines, Zhongshan Hospital is one of China's most prestigious academic medical centres. Its dedicated International Medical Center provides English-language consultation across cardiology, oncology, and hepatobiliary surgery.

CardiologyOncologyHepatologyGastroenterologyGeneral Surgery
Shanghai · Grade AAA
Est. 1907 · 1,700+ Beds
复旦大学附属华山医院
Huashan Hospital, Fudan University

China's #1-ranked hospital in neurology and neurosurgery for over 15 consecutive years. The Huashan Worldwide Medical Center is purpose-built for international patients, with bilingual specialist teams covering neurology, hand surgery, and sports medicine.

NeurologyNeurosurgeryHand SurgerySports MedicineDermatology
Shanghai · Grade AAA
Est. 1921 · 900+ Beds
华东医院
Huadong Hospital

A leading Fudan University-affiliated hospital specialising in geriatric medicine and internal medicine. Its independently-operated International Department offers English consultation with transparent pricing from USD 83 per visit and dedicated check-in for overseas patients.

GeriatricsEndocrinologyInternal MedicineRehabilitation
Shanghai · JCI Accredited
International Private Hospital
和睦家医院
United Family Healthcare (UFH)

Shanghai's leading international private hospital, JCI-accredited and built entirely around the expatriate patient experience. Native English-speaking physicians, 50+ direct billing insurers, and fixed-price surgery bundles covering general, sports medicine, and gastrointestinal procedures.

General PracticeObstetricsPaediatricsMental HealthSurgery
Shanghai · JCI Accredited
Harvard-Affiliated
嘉会国际医院
Jiahui International Hospital

A Harvard-affiliated international hospital combining Western clinical protocols with China's specialist depth. Known for its multi-disciplinary oncology tumour boards, women's health programmes, and high-quality care delivered in English across all departments.

OncologyWomen's HealthCardiologyOrthopaedics
Need a specialist
not listed here?
Tell us your condition and we will identify, vet, and coordinate with the right specialist — anywhere in China.
Enquire Now →

Know your costs
before you travel

All prices shown in USD, converted from RMB at ¥7.3 = USD 1.00 (approximate). Figures sourced directly from partner hospitals; effective 2025. Prices reflect International / Expatriate department rates and are for reference only — final quotes confirmed before treatment.

ServiceHospitalPrice (USD)
Outpatient Consultations
Associate Chief Physician (副主任专家)Huadong Hospital Int'l Dept.~USD 83 / visit
Chief Physician (主任专家)Huadong Hospital Int'l Dept.~USD 111 / visit
General Outpatient VisitUnited Family HealthcareUSD 82 – 233
Emergency VisitUnited Family HealthcareUSD 123 – 342
Dental ConsultationUnited Family HealthcareUSD 70 – 231
Mental Health Consultation (45 min)United Family HealthcareUSD 362 – 411
Physiotherapy Session (1 hour)United Family HealthcareUSD 233 – 370
SinoHealth Concierge Service Fees
Per-visit accompaniment (陪诊师)Any partner hospitalFrom USD 68
Full-day hospital coordinationAny partner hospitalFrom USD 164
Weekly case managementRemote or in-personFrom USD 274
ServiceTypePrice (USD)
Radiology
X-rayStandardUSD 82 – 205
Ultrasound (B超)StandardUSD 164 – 370
CT ScanStandardUSD 411 – 822
MRIStandardUSD 699 – 932
Laboratory Tests
Fasting Blood GlucoseLabUSD 13
Complete Blood Count (CBC)LabUSD 25
C-Reactive Protein (CRP)LabUSD 16
Urine AnalysisLabUSD 15
Gastrointestinal Procedures (United Family Healthcare)
Esophagogastroduodenoscopy (胃镜)BundleUSD 1,068
Colonoscopy (结肠镜)BundleUSD 1,068
Gastroscopy or Colonoscopy + BiopsyBundleUSD 1,342
Gastroscopy + Colonoscopy + Biopsy (1 specimen)BundleUSD 1,753
ProcedureTypeBundle Price (USD)
General Surgery — United Family Healthcare
Cholecystectomy (胆囊切除)LaparoscopicUSD 12,329
Adult Inguinal Hernia Repair — UnilateralLap UnilateralUSD 9,589
Adult Inguinal Hernia Repair — BilateralLap BilateralUSD 10,959
Appendectomy (阑尾切除)LaparoscopicUSD 10,959
Bariatric Surgery (Lap Sleeve Gastrectomy)LaparoscopicUSD 30,137
Thyroidectomy — PartialPartialUSD 9,589
Thyroidectomy — TotalFullUSD 12,329
Unilateral Breast Biopsy (first lesion)BiopsyUSD 1,370
VasectomyLigationUSD 2,740
Sports Medicine
ACL Reconstruction + 1 MeniscusArthroscopicUSD 25,000
ACL Reconstruction + 2 MenisciArthroscopicUSD 27,397
Meniscus Surgery — 1 MeniscusArthroscopicUSD 10,959
Meniscus Surgery — 2 MenisciArthroscopicUSD 13,699
Total Knee Replacement (Unilateral)Full ReplacementUSD 34,247
Total Hip Replacement (Unilateral)Full ReplacementUSD 34,247
ChargeTypeDaily Rate (USD)
Inpatient — Huadong Hospital International Dept.
Single Room (床位费)Standard PrivateUSD 164 / day
Deluxe Single Room (大单间)Deluxe PrivateUSD 233 / day
Nursing Fee (护理费)StandardUSD 164 / day
Medical Treatment Fee (诊疗费)StandardUSD 151 / day
ER & Specialist Nursing — United Family Healthcare
ER / Fever Alert NursingFlat FeeUSD 34
VenipuncturePer ProcedureUSD 19
Immunisation & Injection ObservationPer VisitUSD 42
All inpatient rates are per day unless otherwise noted. SinoHealth concierge coordination fees are billed separately. Accepted payment categories: self-pay, commercial insurance, and corporate billing accounts.

Accepted by 50+ insurers
— and growing

Allianz
Bupa
AXA / PPP
Cigna
Aetna
Prudential
MSH China
MediLink Global
ERGO
GeoBlue
Generali
PICC
Taikang Life
Int'l SOS
Blue Cross
Henner
MAPFRE
HTH Worldwide
Fosun Health
+ 30 more
Not sure if your plan is covered? Share your policy details with us. We will verify your coverage, estimate out-of-pocket costs, and manage all pre-authorisation paperwork — before you travel.
Accepted Payment Methods
Visa / Mastercard
American Express
Bank Wire Transfer
WeChat Pay
Alipay
PayPal
Wise / Revolut
Corporate Billing
Insurance Direct Billing
How It Works

Five steps from
enquiry to recovery

1
Free Consultation
A free 30-minute video call to understand your condition, goals, and timeline
2
Hospital & Doctor Match
We match you with the right hospital and specialist, and confirm all costs in advance
3
Travel Coordination
Medical visa letter, hotel near your hospital, and airport transfer — all arranged
4
Treatment & Accompaniment
Your SinoHealth advisor accompanies you in person through every consultation and procedure
5
Post-Care Follow-Up
Remote follow-ups, translated reports, and ongoing liaison with your home physician
Patient Stories

Trusted by patients
across Europe and beyond

My SinoHealth advisor was present at every single consultation at Zhongshan Hospital. I never once felt lost or confused. The entire trip — flights, hotel, and treatment — cost less than a single MRI scan back in London.

James W.
London, UK · Cardiology Patient

They handled everything: the visa invitation letter, a hotel two minutes from Huashan Hospital, and a surgeon who spoke excellent English. My ACL reconstruction cost a fraction of what I was quoted in Germany.

Markus B.
Munich, Germany · Sports Medicine

I was nervous about travelling to China for my mother's oncology second opinion. SinoHealth made the whole experience feel safe and manageable — like having a knowledgeable, calm friend who understood every part of the system.

Sophie M.
Paris, France · Oncology Patient

Begin your
healthcare journey

Our English-speaking advisors respond within 24 hours. Your first consultation is completely free, fully confidential, and carries no obligation whatsoever.

Free 30-minute video consultation — no obligation
Fully confidential — your medical records are never shared
Response within 24 hours, guaranteed
Insurance coverage verified before you book any travel
Your details are fully confidential and never shared with third parties.